PRIVACY NOTICE
Effective Date: August 26, 2026
Business Location: Houston, Texas, United States
SAGRADO ("we," "us," or "our"), operated under DBA I&CS Services, respects your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our custom blend services, or purchase our handcrafted goods.
1. Information We Collect
We collect information that you provide directly to us when placing an order, requesting a custom botanical blend, or communicating with us:
Personal Identification Information: Name, shipping address, email address, and phone number provided at checkout or through contact forms.
Custom Order Details: Specific botanical selections, custom recipes (such as lavender, sage, and essential oil preferences), and customer notes.
Payment & Transaction Data: When you make a purchase using credit cards, Venmo, or Cash App, your financial transactions are processed securely through our third-party payment gateways. We do not store full credit card numbers, banking details, or sensitive financial account passwords on our local servers.
2. How We Use Your Information
We use the information we collect for legitimate business and operational purposes, including:
Processing, hand-rolling, and fulfilling your orders exclusively within the United States.
Communicating with you regarding custom blend production timelines (7 to 10 business days), order confirmations, and shipping tracking.
Calculating, collecting, and remitting applicable state and local taxes, including the 8.25% Texas State and Local Sales Tax.
Responding to customer service inquiries and providing personalized blend advice.
3. How We Share Your Information
We do not sell, rent, or trade your personal data to third parties. We disclose your information only to trusted third-party service providers required to run our e-commerce operations:
Payment Processors: Secure third-party platforms that handle credit card processing, Venmo, and Cash App transactions.
Shipping Carriers: Postal and courier services utilized to deliver your packages to your designated U.S. address.
Website Hosting & Infrastructure Providers: Platforms like Hostinger that maintain our website architecture and database security.
4. Use of Cookies & Tracking Technologies
Like most e-commerce websites, SAGRADO uses "cookies," web beacons, and similar tracking technologies to enhance your browsing experience, analyze website performance, and manage your shopping cart.
Essential Cookies: These are necessary for the website to function properly, such as keeping track of items in your online shopping cart during your session and securing checkout pages.
Analytics Cookies: We use third-party analytics tools (such as Google Analytics) to collect anonymous information about how visitors navigate our site, which pages are most popular, and how users interact with our content. This data helps us improve site navigation and search engine optimization.
Managing Cookies: You can choose to disable or block cookies through your individual browser settings. However, disabling essential cookies may impact site functionality and prevent you from completing transactions or accessing certain checkout features.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.
6. Children's Privacy
Our website and products are intended for general audiences and adult users seeking spiritual or wellness tools. We do not knowingly collect personal information from children under the age of 13.
7. Changes to This Privacy Notice
We reserve the right to modify this Privacy Notice at any time. Any changes will be posted directly on this page with an updated effective date. Your continued use of our website following any updates constitutes your acceptance of the revised notice.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Notice or the handling of your personal data, please reach out to us directly through our website contact form or customer service email.
